Warranty Policy
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Product Warranty Policy

  1. Bronco Built offers a 5-year structural warranty from the date of purchase for all products purchased after 10/4/2023.
    1. Any Bronco Built product purchased before this date will need to refer to the original warranty information at the time of purchase.
  2. Warranty does not cover any surface damage that occurs to any Bronco Built Product, including scratches, dents, rust or any other surface defect that occurs over time.
  3. It is a condition of the warranty that the customer:
    1. Has the Bronco Built product correctly installed by a fitter authorised by Bronco Built, or at a Bronco Built store in accordance with the product information;
    2. Makes a claim within the warranty period;
    3. Provides proof of purchase of the Bronco Built product;
    4. Has complied with the warranty maintenance requirements set out in this warranty
  4. Warranty does not apply where:
    1. Product used for unintended purpose;
    2. Bronco Built considers that there has been damage to the product as a result of either an accident or has been damaged by a third-party product;
      1. This includes any damage incurred by theft or attempted theft of the product.
    3. The product has been incorrectly installed by a third party;
    4. The product has been misused and unusual, improper or negligent use of the product has occurred;
    5. The product has been modified or adapted in any way without Bronco Built’s express written permission, authority, or assistance;
    6. The product has been loaded with weight in excess of the product information;
    7. There have been alterations to the vehicle from the vehicle manufacturer’s specifications, instructions, or manual;
    8. The product has been used for racing, competition, commercial or mining use;
    9. The Bronco Built product information has not been followed.
  5. Warranty is not maintained on the transfer of ownership of the Bronco Built product.
  6. When a customer’s warranty claim is accepted for defects in material or workmanship, Bronco Built (at its sole discretion) will provide a refund, repair or replacement.
  7. Any expenses incurred in making or pursuing a claim under the warranty (including the costs of delivering the product considered to be defective to Bronco Built) is at the customer’s own expense.

Warranty maintenance requirements

Corrosion Protection

  • If you have gone on an adventure, you must rinse all areas and remove any sand, mud or debris in and around areas of the Bronco Built product that can catch this type of matter. 
  • If you have gone to the beach in your vehicle, you must be sure to rinse all saltwater and sand off the product to improve its longevity and life. Please be very thorough with fresh water and a sponge.

Love, Care & Attention

  • If you are planning to drive in a salty environment, you must ensure that you spray all fasteners with a superlube/rust protectant for longevity. 
  • If you spot a deep scratch in your product, you must touch up with paint to help prevent rust and inhibit corrosion. 
  • You must wash & dry the product regularly using normal car wash to maintain appearance. 

Modifying Your Vehicle 

  • Any modifications to your vehicle involve some risk. Whilst all care has been taken to test all driver aids so they will work as the vehicle manufacturer intended, it is important that you are aware that not all circumstances can be tested, some of these may need to be re-calibrated after fitment by the manufacturer or dealer and may void certain aspects of your warranty if not checked! As the owner of your vehicle, the driver remains responsible for the vehicle when driving. 
  • You must always check and re-tighten any components in the product after your first adventure and be sure to take responsibility of your pride and joy along with your purchase of a Bronco Built product. 

Roof Racks

  • After loading your roof rack, you must ensure that all bolts, mounting points and additional accessories are secure. 
  • You must ensure that you complete a weekly check that all bolts, mounting points and additional accessories are secure, especially when going off road. 

General

You must regularly (Weekly) check all nuts, bolts and mounting points for tension on your Bronco Built product to make sure that they are secure, especially after a large off-road trip or regular use on civil, mining and construction sites.

You must provide a log book of your maintenance to ensure any warranty claim is approved.